Eko Blog

Sutter Health Telemedicine Case Study

In Northern California, Sutter Health is rising to the challenge of providing specialty cardiac care to a growing number of rural patients. Sutter is piloting Eko for Telemedicine to connect cardiologists based out of Sacramento with patients who visit rural Amador County Clinics for ongoing cardiology services.

How Telemedicine is Deployed

Sutter is an example of a straightforward clinic-clinic telemedicine implementation. Patients make appointments at their local clinic, and in the exam room, a medical assistant virtually connects the patient with their cardiologist who leads the exam and evaluates the patient’s heart function.

Sutter’s telemedicine deployment includes:

  • Tryten Nova Telemedicine Cart with Apple iPads
  • Vidyo Telehealth Video Conferencing
  • Eko CORE Digital Stethoscope
  • Eko Software for iOS
  • Eko Live Stream License


Sutter’s rationale for deploying tele-cardiology is to improve patient compliance by reducing their travel time for follow-up appointments. Second, tele-cardiology allows Sutter to schedule more patient visits because it is normally staffed with a cardiologist one day per week. It is more efficient for a cardiologist to evaluate patients virtually than make a two-hour commute to rural clinics. Because Jackson, CA is considered a rural area, Sutter is reimbursed for tele-cardiology with rural-site telemedicine codes.

We are excited about empowering patients and clinicians with innovative solutions like Eko that provide critical access to care to the communities we serve. Reducing friction by bringing care to the patient is an example of how we can catalyze the evolution of patient experience at Sutter Health.

– Albert Chan, M.D., M.S., FAAFP, Sutter Health Vice President and Chief of Digital Patient Experience



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Learn more about how Eko can be incorporated into your telemedicine workflow.